Privacy Policy
Last updated 3 October 2026
NetworkX is a business-networking community. This policy explains what personal information the NetworkX app and website collect, why, who we share it with, and the choices you have.
1. Information we collect
- Account details: your name, email address, mobile number, city and country, and your password (stored only as a one-way hash).
- Profile you choose to add: photo, profession, company, bio, what you are looking for and can help with, and links to your social profiles.
- Community activity: connections and requests, messages, referrals you give or receive (including the client details you enter), opportunities and deals you post or respond to, travel plans, testimonials, learning progress, badges and points.
- Payments: membership and event payments are processed by Razorpay. We receive the payment status, amount and a reference — we never see or store your card or bank details.
- Location: only when you tap a check-in button for a meeting. We use your location at that moment to record attendance and do not track you in the background.
- Device and usage data: a push-notification token for your phone, your notification preferences, and security logs such as login times and IP address.
2. How we use it
- To create and run your account, membership and payments.
- To show your profile to other members and suggest people, opportunities and events that may be relevant to you.
- To send notifications you have not switched off (push, email, WhatsApp), and the security and payment messages we always need to send.
- To keep the community safe, prevent fraud and misuse, and fix problems.
- To meet legal, tax and accounting obligations.
3. Who sees your information
Other members can see the profile details you add, according to the visibility choices in Profile → Preferences. We do not sell your personal information.
- Service providers that run NetworkX for us: Google (Firebase — database, file storage, push notifications, and email delivery), Razorpay (payments), and our WhatsApp messaging provider. They may process your information only to provide their service to us.
- Authorities, where the law requires it or to protect the rights and safety of NetworkX, its members or others.
4. How long we keep it
We keep your information while your account is active. When you delete your account we close it and erase or anonymise your personal information (see “Deleting your account”).
Payment and invoice records are kept for as long as the law requires for accounting and tax purposes. Security logs are kept only as long as needed to protect the service.
5. Deleting your account
You can delete your account yourself in the app: Profile → Delete account. You will be asked for your password. If you can’t sign in, request deletion at networkxcircle.com/delete-account or email hello@networkxcircle.com. We aim to complete requests within 30 days.
- Erased or anonymised: your name, email, phone, photo, bio, links, password, device tokens, preferences, notifications and connections. You are signed out everywhere.
- Kept without your identity: payment records, and referrals or messages that other members took part in (they show “Deleted member”).
6. Your choices and rights
- See and edit your profile any time in Profile → Account Settings.
- Turn push, email and WhatsApp notifications on or off in Profile → Preferences.
- Ask us for a copy of your information, to correct it, or to delete it — contact hello@networkxcircle.com.
- Withdraw permissions (location, notifications) in your phone’s settings at any time.
7. Security
We protect your information with encryption in transit, encryption of sensitive fields such as email and phone, hashed passwords, and access controls. No online service is perfectly secure, so please use a strong, unique password.
8. Children
NetworkX is for people aged 18 and over. We do not knowingly collect information from anyone under 18.
9. Changes to this policy
If we make important changes we will tell you in the app or by email. The date at the top shows when this policy was last updated.
10. Contact us
Questions or requests about your privacy: hello@networkxcircle.com.
